Operations teams quietly run on spreadsheets and copy-paste. We replace that with reliable automation and internal tools — measured in hours saved per week, not tickets closed.
Durable, retryable processes across systems that were never meant to talk.
Back-office consoles with audit trails and role-based access.
OCR and LLM extraction pipelines with human-in-the-loop review.
Salesforce, NetSuite, SAP, HubSpot and bespoke API glue.
Only where no API exists — with monitoring, because UI bots break.
Orchestration
Internal tools
RPA & documents
Integration
The rule of thumb: automate against an API when one exists, and treat UI automation as a last resort.
| Option | Strength | Trade-off | Choose it when |
|---|---|---|---|
| API-first workflow code | Reliable, testable, observable, version controlled. | Needs engineers and an available API. | Core business processes that must not fail silently. |
| Low-code (n8n, Power Automate) | Very fast to build, business users can maintain it. | Hard to test and review; sprawl gets ugly. | Departmental automations of modest criticality. |
| Internal tool builders | Days from idea to usable admin UI. | Licence cost and limited UX customisation. | Back-office CRUD and ops consoles. |
| RPA (UI robots) | Automates systems with no integration surface at all. | Fragile — breaks on any UI change. | Legacy or vendor systems that cannot be integrated. |
Experience
5+ yrs
Ramp
3–5 days
Experience
6+ yrs
Ramp
1 week
Experience
5+ yrs
Ramp
3–5 days
Tell us the outcome you want. We come back with a shortlist in about 48 hours and a squad shape that fits.